Program Associate, Student Relations

QuestBridge is a national nonprofit program that connects outstanding low-income students with educational opportunities that can change their lives, as well as the demographics of our nation’s leading educational institutions.

QuestBridge is searching for a Program Associate to join the Student Relations - Recruitment team. This person will be a key member of a team that is focused on identifying and educating students, as well as supporting them through the QuestBridge application processes. This position offers a great opportunity for someone who is passionate about using various types of communications and platforms to positively impact the lives of students and their constituents, including educators and parents.

A successful Program Associate must be comfortable wearing many hats. Responsibilities will range from planning and executing outreach initiatives, developing and delivering virtual educational content, creating application related resources, as well as supporting all existing programming and processes. This role also requires comfort with public speaking to both in-person and online audiences, as well as travel throughout the year. 

Responsibilities

  • Participate in scoping the strategic vision for recruiting student applicants and increasing educator/CBO referrals.
  • Develop and deliver online webinars and info sessions on the QuestBridge process for students, educators, and parents.
  • Collaborate with the team to develop QuestBridge application toolkit resources and learning opportunities for prospective students and educators.
  • Operationalize and scale outreach program utilizing QuestBridge Scholars (college students) and Alumni across the country.
  • Use tracking and analytics to measure the impact of outreach efforts.
  • Participate in team efforts to proofread written communications to students, educators, and other audiences.
  • Contribute to the overall initiatives and processes of the Student Relations team, including providing email and phone support for students and educators as they move through the QuestBridge process.Read and evaluate student applications for the College Prep Scholars Program, National College Match, and other various opportunities.
  • Attend and staff National College Admissions Conferences.
  • Perform other administrative and miscellaneous tasks as needed. 

Qualifications

  • Bachelor’s degree and a minimum of one year of related experience.
  • Experience working with educators/high schools/CBOs and/or high school students.
  • Strong communication and presentation skills, with high level of professionalism.
  • Track record of success in setting priorities, establishing operational processes, and executing on plans with measurable outcomes.
  • Self-starting, resourceful, and organized with a keen sense of accountability.
  • Able to comfortably adapt in a dynamic environment with changing requirements and priorities. 

Qualities

  • Warm, positive personality; ability to collaborate well with others. Exceptional interpersonal skills.
  • Strong work ethic and deep-seated personal integrity, with intense drive to reach goals and contribute to the success of the organization.
  • Heightened sensitivity to students from diverse backgrounds and a strong track record of handling sensitive personal information and situations.

Compensation

Competitive compensation commensurate with experience and skills for the position. Well-rounded benefits package included with full-time employment.

Hours and Location of Work

This is a full-time position located at the QuestBridge headquarters in Palo Alto, CA. May consider remote worker.